❓ Can you reconstruct my face from the biometric template?
No, it is technically impossible. A biometric template is a set of mathematical coordinates of key points, not an image. It is like trying to reconstruct a person from their height and weight.
❓ What happens if I lose my phone?
Your biometric data remains safe. To restore access, simply install the application on a new device and go through re-verification.
❓ Can hackers steal my biometrics?
Only an encrypted mathematical template can be stolen, which is useless without the decryption keys. It is impossible to reconstruct a facial image from it.
❓ Is providing my real name mandatory?
Yes, you must provide your real first and last name during registration. This is necessary for forming the verifiable registry of the Earthlings people, which will be presented to international organizations when applying for official recognition. At the same time, you choose a nickname (pseudonym) that will be used in your SBT passport and on the platform — in everyday interactions, you are known by it.
❓ What happens to biometrics when an account is deactivated?
Upon account deactivation, the link between the biometric template and your identity is severed. Biometric hashes are retained in anonymized, irreversible form solely to prevent re-registration.
❓ Can I change my biometric template?
Yes, you can go through re-verification to update your template (for example, in case of significant changes in appearance).
❓ What if my verification was rejected?
You will receive a notification about the reasons for rejection. You can retry after addressing the reasons (for example, by providing higher-quality photographs or a different document). If you disagree with the decision, you can contact
[email protected] to have your case reviewed.
❓ Who has access to my real first and last name?
Your real first and last name are stored in a secure database and are accessible only to authorized administrators. Other participants see only your nickname. Data may be provided to international organizations during sample verification of the Earthlings people registry authenticity, and to government authorities upon a lawful court order.
❓ Do you transfer data to governments?
Only upon a lawful court order. We verify the legitimacy of each request and inform the participant (unless prohibited by a court decision). The history of such cases is published in an annual transparency report.