Can you reconstruct my face from the biometric template?
No - this is practically impossible. A biometric template is a set of mathematical coordinates of key points, not an image, and reversing it back into a face is not provided for and is extremely difficult.
What happens if I lose my phone?
Your biometric data remains safe. To restore access, simply install the application on a new device and go through re-verification.
Can hackers steal my biometrics?
Only an encrypted mathematical template can be stolen, which is useless without the decryption keys. Reconstructing a facial image from it is practically impossible.
Is providing my real name mandatory?
No, real first and last names are not stored in the Earthlings people's systems. Your document data is checked by the proprietary verification system only at the moment of verification - to match the face against the document and confirm uniqueness - and is not retained afterward. You choose a nickname (pseudonym) that is used in your SBT passport and on the platform - in everyday interactions, you are known by it.
What happens to biometrics when an account is deactivated?
Upon account deactivation, the link between your verification data and your identity is severed. Irreversible hashes are retained in anonymized form solely so that one person cannot hold two valid passports at the same time. This is no bar to returning: on rejoining, the system finds the match, confirms that the earlier passport has been burned, and issues a new one.
What should I do if my appearance has changed significantly?
Go through verification again. There is no stored template that would need updating: the face-to-document comparison happens at the moment of the check and is not retained.
What if my verification was rejected?
You will receive a notification about the reasons for rejection. You can retry after addressing the reasons (for example, by providing higher-quality photographs or a different document). If you disagree with the decision, you can contact
privacy@earth-lings.org to have your case reviewed.
Who has access to my real first and last name?
No one: real first and last names are not stored in the Earthlings people's systems. Document data is processed only at the moment of verification and is not retained afterward. Other participants see only your nickname. The Earthlings people cannot technically disclose data it does not hold.
Do you transfer data to governments?
Only upon a lawful court order. We verify the legitimacy of each request and inform the participant (unless prohibited by a court decision). The history of such cases will be published in a transparency report.