Disagreements between Earthlings are inevitable and natural. They arise from differences in experience, values, interpretations, and interests. Conflict itself is not a problem — the problem is the inability to resolve it constructively.
The Earthlings people strive to make disagreements a source of development, not destruction. For this purpose, there is a phased conflict resolution system.
Stage 1: Direct Dialogue
The first step in resolving any disagreement is a direct conversation between the parties. Earthlings strive to:
- Listen to the other party's position without interrupting
- Express your position through describing facts and feelings, not through accusations
- Seek common interests behind opposing positions
- Propose solutions that consider the interests of both parties
Most disagreements are resolved at this stage.
Stage 2: Mediation
If direct dialogue did not lead to resolution, the parties may turn to mediation.
Mediation is a voluntary process in which a neutral intermediary (mediator) helps parties find a mutually acceptable solution. The mediator does not make decisions and does not determine who is right. Their task is to create conditions for constructive dialogue.
Who can be a mediator: Any Earthling trusted by both parties and without personal interest in the outcome can serve as a mediator. The Earthlings people maintain a registry of Earthlings who have completed mediation training and are ready to serve as mediators.
Mediation procedure:
- One of the parties sends a mediation request through the Earthlings platform
- The second party confirms consent to mediation
- Parties jointly select a mediator from the registry or by mutual agreement
- The mediator organizes a meeting (online or offline) and facilitates the process
- If the parties reach an agreement, it is recorded in writing
- The agreement has moral force; parties take on a voluntary commitment to fulfill it
Confidentiality: Mediation content is confidential. The mediator and parties do not disclose discussion details. Only the fact of mediation and its result (agreement reached / not reached) is published.
Timelines: Mediation must be completed within 30 days from the second party's consent. By mutual agreement of the parties, the deadline may be extended.
Stage 3: Appeal to DAO
If mediation did not resolve the conflict, and the dispute affects community interests or requires a principled decision, either party has the right to bring the matter to the DAO Assembly.
Appeal to the DAO is a last resort. It is used when:
- The conflict concerns interpretation of norms and rules of the Earthlings people
- One of the parties systematically violates ethical norms
- A decision creating precedent for future situations is required
DAO Assembly cannot exclude an Earthling from the people, but can apply restrictive measures in accordance with the Charter.
What is not subject to mediation
Mediation does not apply in cases of:
- Direct threats to life or safety
- Explicit violations of the Declaration of the Earthlings
- Criminal offenses (such cases are referred to competent authorities in relevant jurisdictions)
Consideration of disputes brought to the DAO Assembly level is carried out in accordance with procedures established by the Earthlings Charter. This section defines the ethical foundations of conflict resolution; the Charter defines formal procedures and possible restrictive measures.